Office: 610-376-5371 | Fax: 610-288-6339    
   
 
 

How to help members and employees build a stronger credit score and manage their income

Bank Secrecy Act, Safeguarding Member Information, Red Flag – Identity Theft Training and various Compliance topics

Identify and Assess the Risk Relevant to Your Company’s Operations, Evaluate the Effectiveness of Current Safeguards, and Design and Implement Safeguard Programs

Interviewing Skills for Supervisors, Legal Issues Affecting the Workplace, and Harassment

Keeping Confidential Information Safe, Responding Successfully to a Member Information Attack, and Designing Realistic Prevention Methods
  • Sales and Service
    • Product Knowledge
    • Product Referral
    • Sales
    • Member Service
    • Lending
    • Money Management
  • Interpersonal Skills and Development
    • Leadership Skills
    • Time Management
    • Stress Management
    • Team Building
    • Change Management
    • Presentation Skills
  • Operations Training
    • Compliance
    • Business Continuity
    • Orientation
    • Information Security
    • Human Resources
    • Social Engineering
    • Branch Operations
    • Locating Teller Differences
  • Software Programs
    • Programs
      • Word
      • PowerPoint
      • Excel
      • Access
      • Outlook
      • Publisher
      • Sharepoint
      • Windows
      • Internet Explorer
    • Groupwise
    • Windows 7
Melanie Vest – Training Coordinator

Melanie serves as the Training Coordinator for Utilities Employees Credit Union. She is responsible for working with management and staff in identifying training needs and opportunities. She coordinates all activities related to elective and regulatory training for Credit Union employees and members of the Board of Directors, including selection and procurement of vendors and resources, maintenance of training records, and development and facilitation of training programs. Prior to joining UECU, Melanie had over 17 years experience with a regional bank in Customer Service, Branch Management, Commercial Lending and Training. Melanie is a Cum Laude Graduate of Reading Area Community College, where she also received the Banking Student of the Year Award. She is also a certified Instructor by Development Dimensions Inc.
 
Mary Ann George, CUSO Manager
Phone: 610-376-5371
Email: mageorge@advantedgefinancialservices.com
   
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